Shipping policy

ASHORA SHIPPING POLICY

Last Updated: June 30, 2026

Thank you for shopping with Ashora. We are committed to providing a smooth and reliable shopping experience.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or holidays.

Please note that during periods of high demand, processing times may take slightly longer.

Shipping Times

Estimated delivery times:

United States:
5–12 business days

Europe:
5–12 business days

Eastern Europe:
6–14 business days

International:
7–20 business days

Delivery times are estimates and may vary depending on customs procedures, local carriers, weather conditions, or periods of high shipping volume.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to update after shipment.

Incorrect Shipping Information

Customers are responsible for ensuring that shipping details are correct before completing an order.

Ashora cannot guarantee replacement or refunds for orders shipped to incorrect addresses provided by customers.

Customs and Import Fees

International orders may be subject to customs duties, taxes, or import fees depending on your country's regulations.

These fees are the customer's responsibility.

Delayed Shipments

Although we work closely with our fulfillment partners to ensure timely delivery, occasional delays may occur due to factors outside our control.

We appreciate your patience and understanding.